Manufacturer | Logitech |
---|---|
Part Number | 961-000484 |
Item Weight | 5.3 ounces |
Product Dimensions | 4.68 x 1.65 x 1.1 inches |
Country of Origin | China |
Item model number | 961-000484 |
Size | 72 Count (Pack of 1) |
Color | Graphite |
Style | Doorbell |
Material | Glass |
Power Source | Battery Powered |
Voltage | 24 Volts |
Item Package Quantity | 1 |
Certification | WEEE, RoHS |
Special Features | Night Vision |
Usage | Personal, Business |
Included Components | Circle View Doorbell Chime Kit,Installation Accessories,Quick Start Guide |
Batteries Included? | No |
Batteries Required? | No |
Warranty Description | 1 Year Limited Hardware Warranty |
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Logitech Circle View Apple HomeKit- enabled Wired Doorbell with Logitech TrueView Video, Face Recognition, Color Night Vision, and Head-to-toe HD Video - Black
Sustainability features
This product has sustainability features recognized by trusted certifications.
Carbon emissions from the lifecycle of this product were measured, reduced and offset.
Carbon Neutral Certified by SCS Global Services enables companies to demonstrate carbon neutrality for their products by reducing carbon emissions throughout their operations and offsetting their remaining carbon footprint through the purchase of carbon credits. SCS Global Services is a global leader in third-party environmental and sustainability verification, certification, auditing, testing, and standards development. SCS is a chartered Benefit Corporation, reflecting its commitment to socially and environmentally responsible business practices.
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Return this item for free
Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges
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Purchase options and add-ons
- A wired video doorbell that works exclusively with Apple HomeKit, featuring Logitech TrueView head-to-toe HD video, Face Recognition, color night vision, 2-way audio, and more.Controller Type:Apple HomeKit.Connectivity protocol:Wi-Fi.Power source type:Battery Powered
- Replaces your existing wired doorbell and works with your existing indoor chime. Complete pre-purchase home compatibility check on Logitech’s website before purchasing.
- Installation requires dealing with electrical cabling, and may also require the use of power tools and electrical testing equipment.
- Built to support Apple HomeKit Secure Video so you get end-to-end encryption, Face Recognition, package detection, rich notifications, and custom Activity Zones. Requires iCloud+ plan and home hub device.
- Features best-in-class Logitech TrueView video with 160° field of view, head-to-toe HD video, HDR, and color night vision up to 6 feet to capture every last detail.
- Comes with everything you need, including multiple mounting options, Chime Kit, and wiring to connect to a wired doorbell system (8-24V AC 10 VA or higher).
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From the manufacturer
SEAMLESS ELEGANCE, SOPHISTICATED DESIGN
Circle View Doorbell’s sleek, modern look with seamless glass face and slim silhouette enhances any style home, from suburban split-levels to ultra-modern concrete architecture and beyond.
A SMARTER WELCOME
Featuring Apple HomeKit Secure Video, always know who or what is at the door thanks to features like Face Recognition, head-to-toe HD video, color night vision, and more. Circle View Doorbell's unobtrusive design is narrow to fit on most doorframes, and uses your home’s existing doorbell wiring.
GET SMART NOTIFICATIONS
Know who’s at the door thanks to rich notifications with Face Recognition sent directly to your Apple devices. Choose how to get notified - a pop-up on your Apple TV, an announcement from your HomePod, or even your home’s existing chime.
Sustainability features
This product has sustainability features recognized by trusted certifications.
Carbon emissions from the lifecycle of this product were measured, reduced and offset.
Carbon Neutral Certified by SCS Global Services enables companies to demonstrate carbon neutrality for their products by reducing carbon emissions throughout their operations and offsetting their remaining carbon footprint through the purchase of carbon credits. SCS Global Services is a global leader in third-party environmental and sustainability verification, certification, auditing, testing, and standards development. SCS is a chartered Benefit Corporation, reflecting its commitment to socially and environmentally responsible business practices.
Product information
Technical Details
Additional Information
ASIN | B0973VX7F2 |
---|---|
Customer Reviews |
3.4 out of 5 stars |
Best Sellers Rank | #126 in Home Security Systems |
Date First Available | June 21, 2021 |
Warranty & Support
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Product guides and documents
Product Description
Present guests with a smarter welcome. Introducing Logitech Circle View Doorbell with Apple HomeKit technology, Face Recognition technology, head-to-toe HD video, and color night vision. Circle View Doorbell has a seamless glass face and slim silhouette that's inviting to guests and adds a touch of sophistication to your home. Circle View Doorbell features best-in-class Logitech TrueView video so you see clearly day or night. Developed exclusively for Apple HomeKit, experience seamless viewing and receive rich notifications across your Apple devices. The ultimate solution to security and privacy, Circle View Doorbell supports Apple HomeKit Secure Video for end-to-end encryption and in-home video analysis. Apple HomeKit Secure Video features require HomeHub device and supported iCloud subscription.
Important information
24 volts
Customer reviews
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. It also analyzed reviews to verify trustworthiness.
Learn more how customers reviews work on AmazonCustomers say
Customers like the picture quality of the doorbell. However, some customers have reported issues with heating, connectivity, and value. They say the door bell overheats and disconnects randomly. Customers also have issues with performance and different opinions on ease of installation, quality, and motion detection.
AI-generated from the text of customer reviews
Customers like the picture quality of the security electronics. They say the video quality and color reproduction is excellent. They also appreciate the wide lens and great overview of a large area. Some say the overall video quality is HD and the live video is good.
"...It’s reliable, the images are clear, and I can easily see and speak to people who come to my door...." Read more
"...The picture quality with hdr is great! 2 way communication! Night vision! Motion detection zones. And HKSV!!..." Read more
"...I think it is because of the overall video quality and the orientation of the physical camera....I don't regret my decision as of now, but if I run..." Read more
"...I was bummed, but it's not the end of the world. The video isn't bad - but it seemed the Nest video was better...." Read more
Customers have mixed opinions about the quality of the security camera. Some mention that it works well as long as they have a good WiFi network, while others say that it will likely spend most of the time not working.
"...But after that, the cameras have been great. I've had them for almost one month." Read more
"...The camera is no longer working as expected and actually lightly burned my sons finder when ringing the doorbell...." Read more
"...The doorbell works great, the motion detection works well, the microphone and speaker work well, and the camera reliably and accurately identifies,..." Read more
"...choice as far as the available options are concerned but its tech is getting stale when compared to other cameras...." Read more
Customers have mixed opinions about the ease of installation of the security electronics. Some mention that the set up with HomeKit was a breeze, and the doorbell itself is relatively easy to install. The wiring instructions aren't terrible, but they need better visuals. The user interface with Homekit is awesome and quick to respond, and HomeKIT integration has been excellent. However, some customers say that installation was t a total nightmare, and that the device responded to none of the instructions provided.
"...The wiring instructions aren’t terrible (although it needs better visuals one can follow) but in order to follow along the steps it requires..." Read more
"...The install was straightforward and followed the directions on the logitech site...." Read more
"...Installation was a total nightmare (I think I had actual nightmares)...." Read more
"...Pretty cool. It also interfaces well with Apple’s HomeKit. Everything functions as intended—except for the moments when they don’t. Now the bad...." Read more
Customers are mixed about the motion detection of the product. Some mention that it seems great, it's very good at detecting people at range, and the motion sensor is simple hardware that can be used in automations. However, others say that it sometimes does not activate the recording, it constantly switches between motion detected and no motion detected, and that it does not even catch the motion recording.
"...2 way communication! Night vision! Motion detection zones. And HKSV!! Shows live feed Picture in Picture on Apple TV!…until..." Read more
"...: I'm also a disappointed in the recording options - it only records when it senses activity - so if you want to see what happened 20 seconds before..." Read more
"...The doorbell works great, the motion detection works well, the microphone and speaker work well, and the camera reliably and accurately identifies,..." Read more
"...2022There were 2 packages lost when this camera did not even catch the motion recording, you might say the delivery guy stole it, or did not..." Read more
Customers are dissatisfied with the connectivity of the security electronics. They mention that it would not stay connected and constantly went unresponsive. They also say that it randomly disconnects from the network every few days. Some customers also say the doorbell loses connection at about 8 feet from the device.
"...Some minor connection hassles at first, which I notice happens with some other HomeKit accessories when you're installing them initially...." Read more
"...Appears to have other WiFi related issues that cause it to go offline intermittently for no apparent reason..." Read more
"...The next day… and every day after that… when it alternates between online and offline multiple times per day...." Read more
"...less and once the fall’s cooler weather set in, the camera goes offline far less frequently...." Read more
Customers are dissatisfied with the performance of the security electronics. They mention that it is unreliable, randomly becomes unresponsive, and fails twice. They also report that the product is buggy and has erratic performance.
"...It operates solely on 2.4Ghz and its resolution is good but not great...." Read more
"...Eventually 'falls apart' due to being outside..." Read more
"...Unreliable is not a strong enough word. Too bad because when it does work it’s great. Unfortunately that is a rarity.UPDATE..." Read more
"...It’s reliable, the images are clear, and I can easily see and speak to people who come to my door...." Read more
Customers are not happy with the heating of the doorbell. They say it overheats and the thermal protection shuts down the unit in 93 degrees. Some customers also mention that the door would instantly heat up. They also say the product seems to be really heat sensitive and needs to cool down before it can be used. Some say the low ambient temperature capability and the poorly designed power supply cause the door to shut down due to overheating.
"*Update - I’m up updating my review since there are serious overheating and disconnecting issue...." Read more
"...About 2-3 times each summer the doorbell overheats but comes back on within a short time...." Read more
"...The doorbell camera:(1) Has thermal issues that cause it to go offline due to getting too hot (especially when the sun shines on it)...." Read more
"...As others have stated, this product seems to be really heat sensitive...." Read more
Customers are dissatisfied with the value of the security electronics. They mention that it's a waste of money, very unfunctional for the price, overpriced for the level of reliability, and worthless on houses that get direct sunlight.
"...job done; however, I'm not sure I'd get another one as they are quite expensive...." Read more
"...It’s more expensive than most cameras in this category2) The power cable is built in...." Read more
"...Price wise these cameras are expensive, but one thing I noticed with this one vs others I have had is that I didn’t have to set up an account and I..." Read more
"...the “Apple” solutions are not solutions, just problems with an expensive price tag." Read more
Reviews with images
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Top reviews from the United States
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A word of warning : one strange problem I had when I first bought these off of Amazon was with mounting the base of the camera to the mounting plate. I found that both of the cameras were not able to slide onto the plate the way it was shown in the included diagram. I assumed the notches on the plastic plate must have a slight design flaw and I just needed to press down harder or even file them down, but I didn't want to damage them. I asked the company, but they had not heard of this problem.
Eventually, I went to the Apple Store and bought two more cameras to see if they also had this problem --- and they were able to slide onto the plate without any issue! Comparing the two sets of cameras, there is a difference in the thickness of the little railing on the base of the cameras which the mounting plate is supposed to slide beneath. The Amazon-bought Circle Views were too thick. The Apple-bough Circle Views were just right.
I then returned the cameras I bought from Amazon. I emailed Logitech about this. For some reason, there are Circle View cameras for sale that do not fit on the mounting plate. Maybe it is only a problem for some of the ones in Amazon's warehouse, but I think it is worth knowing about.
Some minor connection hassles at first, which I notice happens with some other HomeKit accessories when you're installing them initially. But after that, the cameras have been great. I've had them for almost one month.
Absolutely perfect device for HomeKit users! However, a completa lack of thought went into the engineering of hardware design for installation instructions. Clearly these two departments do not speak with each other at Logitech and it shows. If you can get over the installation hump I recommend the doorbell.
Once installed however the device works marvelously with the Apple HomeKit software. Fast video loads, Apple TV clips when someone is at the door (my favorite) easy to subscribe on any apple device to iCloud service (only required for video recording, doorbell still works without subscription but streaming can only be done from home). I am actually excited to see what if anything Apple upgrade to HomeKit going forward now.
Let me start explaining my disappointment in the installation process by saying I am a DIYer homeowner and have worked in the construction field for a few years when attending college (years ago) and I have installed 6 nest doorbells, 4 rings & 10 normal doorbell installations. As for the installation for this Logitech doorbell I am very disappointed in the engineering/design department at Logitech for 2 major flaws (this explains the poor reviews).
First, Logitech decided to add 8 cables inside the ringer in addition to a small white box where other companies where able to accomplish the same with 3 cables and a small round disk that is about 1/4 of the size in volume. Is that the best Logitech engineering department could muster? The wiring instructions aren’t terrible (although it needs better visuals one can follow) but in order to follow along the steps it requires opening pop-ups. This would be fine if there wasn’t 4 steps then 4 more steps within the pop-ups and every time you close a pop-up it takes you back and you need to find your place on the website again for the step you were on. If that was hard to read it’s even harder to follow when working with so many unnecessary wires (8).
My second complaint looks like Logitech’s attempt at engendering that failed most likely do to cost savings on Logitech’s part. Of which I mean the cheep plastics black base that is wired to the home and is screwed to the wall. It took me 45 minutes after the install was supposedly complete to realize that when attaching the camera to the base one needs to install it from the bottom first then push the top in to hear a click. If this is not done properly (for example what I initially did was install the top then pushed the bottom in until it clicked)the cheep plastic base will warp slightly and prevent the power connectors in the back from fully engaging. Again this step was included in the instructions via a pop-up (very easy to miss and overlook for something so important based on the design of the base). This could easily be fixed by spending a few more cents on reinforcing the bracket, making it out of a thicker plastic or do what others have and make it out of aluminum! Or make the instructing bold and not in a pop-up where it can be easily missed!
Anyways I digress now that I have a working doorbell and am very happy with how it is working now. I will update after a few months of using it.
Top reviews from other countries
Setup was easy enough. Clear instruction steps (though I wish I could have read a manual to be better prepared). Be sure to check what kind of transformer you have, as mine was too small and i had to order a new, stronger one once the app started walking me through the setup.
Once I had the right transformer it was easy to setup.
I bought a new chime and it had enough space that I could cut open an empty area so that the electronics could be concealed.
Had it for 5 months, no issues yet.
Esta es la segunda cámara que adquiero por que estoy satisfecho con la calidad y precio que ofrece.
I strongly recommend another brand as if you do come acrossed a faulty product like I have Logitech will not support their product which is disappointing
///Update///
Added mesh network from the internet service provider.now they work most of the time.
All cameras and sensors works fine and it is -37C.